Our Covid-19 Protocols
The outbreak of COVID-19 in this province has changed the way all public businesses operate.
We have made some changes to ensure your visit to our dental office is safe.
We must follow strict social distancing guidelines. To accommodate this safety precaution,
BEFORE YOU ARRIVE
Our staff will review screening questions to ensure you do not have COVID-19 symptoms or risk factors, and to determine if you may be a vulnerable person.
We will review the expectations for when you arrive and enter the building in advance of your appointment.
Appointments will be managed to allow for physical distancing between patients. That might mean that you’re offered fewer options for scheduling your appointment.
There will be fewer appointments to allow greater social distancing and time for extra infection control procedures.
WHEN YOU ARRIVE AT THE OFFICE
Our doors may be locked to minimize the number of patients walking into the clinic. Please call the office when you arrive. Our reception team will review the screening questions, obtain your medical history and then let you know when the clinic is ready for your appointment.
Please wear your community mask to our office and inside while you are waiting for treatment.
A staff member will greet you at the door. We ask you do not touch door handles or other surfaces inside the office. You will be escorted to our hand sanitation area, personal information will be confirmed and then you will be taken into our treatment area assigned to for your appointment.
The rest of your patient experience will be like before.
Please note that all payment is due at the completion of your appointment.
OTHER CHANGES AT THE OFFICE
We have made multiple changes to reduce contact and employ social distancing recommendations.
Our office is strictly following all provincial guidelines for safe dental practice. We may look a little different for certain procedures as we will don more personal protective equipment (PPE), however, you will receive the same high-quality dental care.
Thank you for your patience and understanding.